MANUFACTURING
SLA Compliance
Reduction in computing infrastructure
Faster data processing
Procurement
Strategic sourcing, pricing, PO creation, invoice handling, master data management, and reporting.
Order Management
Quoting, incentives, order intake, invoicing, cash application, global trade, and CRM.
Manufacturing
Production scheduling, plant operations, capacity planning, asset management, and quality control.
Supply chain
Transportation strategy and planning, warehouse control, fleet management, and order fulfillment.
Customer Support
Warranty and service contract support, parts and accessories management, reverse logistics, and field services.
Financial Planning
Performance analysis and reporting, balance sheet control and funding, cost attribution, budgeting, and regulatory reporting.
Financial Reporting
Journal entries, intercompany accounting, GL reconciliations, period close, and management reporting.
Human Resources
Recruit, hire, and onboard. Train and manage performance. Payroll and benefits.
HEALTHCARE
Time Saving
OpEx Reduction
Reduced Bot Maintenance
Claims management
Create, verify and submit claims 100% electronically. Speed processing - adhere to policies - reduce errors and denials.
Billing
Elevate patient experiences - view, manage and pay bills online - sync data across payor and provider systems.
New Patient Intake
Collect and process patients’ demographic, clinical, consent, insurance, and payment information - enable online self-service and efficient in-office processing.
EMR Migration
Securely move EMRs from one platform to another - profile, clean, and validate data - ensure quality, accuracy, and confidentiality.
Collections
Automate bill delivery, multichannel communications, self service, reminders, payments, cash application, and reporting.
Compliance
Monitor and mitigate privacy and data risks related to insurance and regulatory policies.
Customer Onboarding
Collect and process customer information - trigger multichannel communications - enable online self-service tools.
Scheduling and communication
Dynamically align patient scheduling to staffing allocation - offer patient self-service - avoid double booking and no-shows.
INSURANCE
Process automation
Faster data processing
Cost reduction
Sales
Product customization, quoting, policy issuance, payment processing, and customer onboarding.
Claims management
Claim registration and handling, fraud monitoring, investigation, and adjudication.
Underwriting
Risk assessment, classification and rating, policy selection, form completion, and reinsurance.
Agency relations
Agent onboarding, certifications and licensing, commissions, incentives, and data analytics.
Customer Support
Chatbots and contact center, self-service, renewals, cancellations, delinquency monitoring, and bill payments.
Human Resources
Recruit, hire, and onboard. Train and manage performance. Payroll and benefits. Regulatory reporting.
Finance
Accounts receivable and payable, cash management, payroll, general ledger, period close, and reporting.
Data management
Connect and automate core processes between customer-facing, agency, sales, finance, operations, and 3rd party platforms.
RETAIL
Accurate Invoice processing
Reduction in AP reconciliation handle time
Efficiency increase in product catalog enrichment
Merchandising Planning
Historical analytics and predictive scenarios to automate pricing and promotions.
Procurement
Sourcing, pricing, supplier onboarding, contract administration, reviews, approvals, and reporting.
Supply chain
Warehousing operations - automate product storage, retrieval, depalletizing, and transport.
Inventory Management
Returns processing, product replenishment, markdowns, and inventory right-sizing.
Customer Support
Chatbots and contact center, self-service, renewals, cancellations, delinquency monitoring, and bill payments.
Human Resources
Recruit, hire, and onboard. Train and manage performance. Payroll and benefits. Regulatory reporting.
Finance
Accounts receivable and payable, cash management, payroll, general ledger, period close, and reporting.
Data management
Connect and automate core processes between customer-facing, agency, sales, finance, operations, and 3rd party platforms.
Government
Reconciliation accuracy
Increased efficiency
Reduced handle time
Citizen Support
Chatbots, contact center, email, self-service, social media monitoring, issue management, public alerts, and reporting.
Program eligibility and Enrollment
One-stop self-service eligibility and enrollment platforms, connect front and back office systems, audit, and reporting.
Benefits and claim processing
Health program administration, claim registration and handling, fraud monitoring, investigation, and adjudication.
Case management
Initiate citizen cases, data intake, assessment, investigation, plan deployment, multi-agency coordination, and manage outcomes.
Procurement
Strategic sourcing, RFP scoring, pricing, purchase order creation, invoice processing, three-way matching, approvals, and reporting.
Finance and Accounting
Accounts receivable and payable, cash management, payroll, general ledger, period close, and reporting.
Human Resources
Recruit, hire, and onboard. Train and manage performance. Payroll and benefits.
Technology Modernization
Integrate cloud, on-premise and legacy technologies to create new composable capabilities to keep up with citizen demands.
REAL ESTATE & PROPERTY MANAGEMENT
Reduction in Processing Time
Annual Cost Savings
Data Accuracy
Customer Aqcuisition
Prospecting, personalized offers, marketing tools integration, multichannel outreach, and analysis.
Closing and Tenant onboarding
Compile customer identity and supporting data to meet credit and regulatory requirements. E-sign documents.
Portfolio Management
Portfolio planning, lease administration, transaction management, and analytics. Tenant self-service portal.
Facilities Management
Floor planning, resource scheduling, visitor management, space utilization and optimization analytics.
Property Maintenance
Preventive / reactive maintenance, warranty management, work order admin, and parts inventory.
Sustainability And Energy
Energy optimization, waste management, recycling, carbon credit calculation, certifications, and compliance.
Customer Service
Chatbots, contact center, email, self-service, social media monitoring, case management, alerts, and reporting.
Finance and Accounting
Accounts receivable and payable, cash management, payroll, general ledger, period close, and reporting.
LOGISTICS & TRANSPORTATION
TAT Compliance
Accuracy
AHT Reduction
Procurement
Strategic sourcing, pricing, PO creation, invoice handling, master data management, control, and governance.
Supply Chain
Transportation strategy and planning, fleet management, freight schedules, and order fulfillment.
Warehouse
Product receipt, slotting, categorization, cycle counting, replenishment, pick sequencing, monitoring, and reporting.
Customer Support
Contract management, order requisition, shipment tracking, updating portals, customer cases, and notifications.
Financial Planning
Performance analysis and reporting, balance sheet control and funding, cost attribution, budgeting, and regulatory reporting.
Finance and Accounting
Invoice processing, payments processing, cash management, billing management, dunning, and refunds processing.
Financial Reporting
Journal entries, intercompany accounting, GL reconciliations, period close, and management reporting.